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Configuration about Floating Licensing
Configuration about Floating Licensing
Updated over a month ago

FlowShare's Floating Licensing is a flexible solution designed for organizations with multiple users. It allows an unlimited number of users within your organization to access FlowShare, with the number of concurrent users determined by the size of your license pool.

This system is scalable, allowing you to expand your license pool at any time. We provide a managed, secure license server hosted in Germany for the duration of your contract.

Activate a floating license

After you have purchased a floating license from us, you need to insert it to FlowShare before you can use all of Pro features. This is done in just a few steps:

  1. After downloading and installing, open FlowShare. In the menu bar on the left, look toward the bottom and click the Settings icon (gear symbol).

  2. Click on the “License” tab and open the "Floating License" area. Enter your floating license configuration data that you got from us and click on the “Connect” button.

    • URL or IP address of the license server

    • Port number of the server (usually 443)

    • Proxy address (optional)

  3. If all data correct, you can use all FlowShare features without any restrictions.

If you encounter an activation error, please refer to the typical error codes below to read more about the issue and how to resolve it.

Deactivate a floating license in the App​

If you have a floating license configured and you want to remove it from the FlowShare app, simply go to the Settings menu, License tab and click on Activate button in the Fixed-license section. This will remove the floating license setting from your app.

Some errors codes

Error code 4
Connection to floating license server failed. Please ensure you entered the server address correctly, and that the connection is whitelisted in any firewalls.

Error code 5

No free leases available. All leases are currently in use by other members of your organisation. Please contact Sales if you'd like to purchase more leases or try again at a later time.

Error code 7

The computer's system time is more than 5 minutes (before/after) different from the Floating Server's system time. Make sure the server's Date, Time, and Timezone are set correctly and make sure this computer's Date, Time, and Timezone are set correctly.

Error code 36
The secure connection to the activation servers failed due to a TLS or certificate error. This is most often caused by MITM (man-in-the-middle) attempts on corporate networks.

Troubleshooting: Whitelist the server URL

If you're interested in setting up or expanding your FlowShare floating licenses, please reach out to us. We'll set up the license server for you and assist with any configuration needs.

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